Delhi court orders Indian Bank to release ₹77,000 to cyber fraud victim

A Delhi court has directed Indian Bank to release ₹77,000 withheld from a pensioner's account. The bank cannot deny relief to a cyber fraud victim by internally classifying the case as "not fraud on bank". The court found that the bank failed to provide clear evidence that the customer knowingly shared OTPs or payment credentials. The trial court's order was deemed to have committed a grave error by overlooking RBI guidelines and ignoring documentary evidence of the petitioner's bank statement.